Privacy Policy
Your privacy is important to us. This Privacy Policy explains how FreshLoop collects, uses, discloses, and safeguards your information when you visit our website freshloop.cc and use our services.
Effective Date: December 1, 2024
Last Updated: December 1, 2024
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or mailing list
- Fill out contact forms or request information
- Participate in surveys, contests, or promotions
- Make purchases or transactions
- Contact us via email, phone, or live chat
This information may include:
- Name and contact information (email address, phone number, postal address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Demographic information (age, gender, preferences)
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Device identifiers and cookies
- Search terms used to find our website
Third-Party Information
We may receive information about you from third-party sources, including social media platforms, advertising networks, analytics providers, and business partners. This information helps us improve our services and provide you with relevant content and advertisements.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Provide and maintain our services
- Process transactions and orders
- Create and manage user accounts
- Provide customer support
- Send service-related notifications
Communication
- Respond to inquiries and requests
- Send newsletters and marketing communications
- Notify about updates and changes
- Provide technical support
- Request feedback and reviews
Improvement and Analytics
- Analyze website usage and performance
- Improve our products and services
- Develop new features and functionality
- Conduct research and analytics
- Optimize user experience
Marketing and Advertising
- Display targeted advertisements
- Measure advertising effectiveness
- Personalize content and recommendations
- Conduct market research
- Prevent fraudulent activities
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access only to perform tasks on our behalf and are obligated not to disclose or use the information for any other purpose.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our terms of service or protect our rights, property, or safety.
Consent
With your explicit consent, we may share your information with third parties for specific purposes that you have agreed to.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver personalized advertisements and measure their effectiveness.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit the functionality of our website.
Cookie Management
Most browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. Please refer to your browser's help section for more information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using SSL/TLS protocols.
Secure Storage
Data is stored on secure servers with regular backups and monitoring.
Access Controls
Limited access to personal data on a need-to-know basis.
Incident Response
Procedures in place for responding to potential data breaches.
Important Security Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Right to Access
You have the right to request copies of the personal information we hold about you.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal information.
Right to Erasure
You have the right to request deletion of your personal information under certain circumstances.
Right to Restrict Processing
You have the right to request restriction of processing of your personal information.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format.
Right to Object
You have the right to object to processing of your personal information for direct marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Account Data: Until account deletion or 3 years of inactivity
- Analytics Data: 26 months from collection
Deletion Process
When you request deletion of your personal information, we will:
- Notify third-party partners of deletion requests
- Retain necessary records for legal compliance
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
COPPA Compliance
If we become aware that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information from our servers promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.
Transfer Safeguards
We ensure appropriate safeguards are in place for international transfers, including:
- • Standard Contractual Clauses approved by the European Commission
- • Adequacy decisions for certain countries
- • Binding Corporate Rules
- • Certification schemes and codes of conduct
Data Location
Your data may be stored and processed in:
- • United States data centers
- • European Union locations
- • Asian Pacific regions
- • Other jurisdictions with appropriate safeguards
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.
Notification of Changes
For material changes to this Privacy Policy, we will provide notice through our website or by sending you an email notification. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the following information:
Contact Information
FreshLoop
Veterans Ave., Zamboanga City
Zamboanga del Sur, Philippines
Phone
+63 62 955 1122Business Hours
Privacy Officer
For privacy-specific inquiries, you may also contact our Data Protection Officer directly at [email protected]